Shipping policy

At NYC Canal Street Finds, we aim to provide clear and reliable shipping information for every order. Please review the information below before placing your order.

1. Shipping Destinations

We currently ship orders to:

Countries/Regions: [United States / Canada / United Kingdom]

If we do not ship to your location, the available shipping options will not be displayed during checkout.

2. Order Processing Time

Orders are generally processed within [24 to 48 hours] after the order is successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Processing time refers to the time required to prepare your order before it is handed over to the shipping carrier. It is separate from transit/delivery time.

3. Shipping Methods and Delivery Time

We offer the following shipping options:

Delivery estimates are provided for guidance and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier, weather, holidays, customs procedures, and other circumstances outside our control.

4. Shipping Costs

Shipping charges are calculated based on [destination/order value/product weight/shipping method].

Available shipping costs will be displayed:

• On the applicable product or cart page, where available; and/or

• During checkout before the order is submitted.

Shipping Charges: Free shipping. Shipping costs are included in the listed product price.

The shipping information displayed at checkout is the final shipping charge applicable to your order unless otherwise stated.

5. Shipping Carrier

Orders may be shipped using:

[USPS / UPS / FedEx / DHL / Other Carrier(s)]

The carrier used may vary depending on the destination, package size, weight, service availability, and shipping method selected.

6. Shipping Origin / Fulfillment

Orders are shipped from:

[Los Angeles, CA, USA or New York, NY, USA]

We may use third-party fulfillment or logistics providers to process and deliver orders where applicable.

7. Order Tracking

Once your order has been shipped, we will provide tracking information when available.

Tracking information may take [24–48 hours] to become active after the package has been handed to the carrier.

8. Delivery Delays

While we make reasonable efforts to meet the estimated delivery times, delays may occur due to:

• Carrier delays

• Severe weather

• Public holidays

• High shipping volumes

• Customs processing

• Incorrect or incomplete shipping information

• Events outside our reasonable control

If your order is delayed, please contact us at [Customer Service Email].

9. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because the shipping address was incorrect or incomplete, please contact us at joydaily1@gmail.com.

Additional shipping charges may apply to resend the package where permitted by applicable law and our return procedures.

10. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or delivered but cannot be located, please contact us at [Customer Service Email] within [X days] of the expected delivery date.

We may work with the applicable carrier to investigate the shipment.

For damaged packages, please retain the packaging and provide photographs or other information requested by our customer service team.

11. International Orders and Customs

For international shipments, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Unless explicitly stated otherwise, these charges are the responsibility of the customer.

Customs processing may also affect delivery times.

12. Contact Us

If you have questions about shipping or your order, please contact:

Email: joydaily1@gmail.com
Phone: +1 201-966-7936
Business Address: 327 71st St apt 1G, Guttenberg NJ 07093, United States
Website: nyccanalstreetfinds.com