Refund policy

At NYC Canal Street Finds, we want you to be satisfied with your purchase. Please review this Return & Refund Policy carefully before placing an order.

1. Returns

All sales are final. NYC Canal Street Finds does not accept returns for purchased products.

Once an order has been placed and processed, customers cannot return products for a refund, store credit, replacement, or exchange, except where required by applicable law.

2. Refunds

All purchases are final and non-refundable.

We do not provide refunds for:

  • Change of mind
  • Buyer’s remorse
  • Incorrect product selection
  • Incorrect size or color selection
  • No longer wanting the product
  • Failure to review product information before purchasing
  • Any other reason that does not involve a legal requirement to provide a remedy

Once an order has been completed, the purchase price cannot be refunded.

3. Exchanges

NYC Canal Street Finds does not offer product exchanges.

Customers cannot exchange a purchased product for another product, size, color, style, or item.

4. Damaged, Defective, or Incorrect Products

If you receive a product that arrives damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Customer name
  • Description of the issue
  • Photographs or videos showing the product and packaging, where applicable

We will review the issue and determine whether an appropriate resolution is available under applicable law.

Depending on the circumstances, we may request additional information or documentation before determining the appropriate resolution.

5. Order Cancellations

Orders cannot be cancelled after they have been placed.

Please carefully review your order, shipping information, product selection, quantity, and other details before completing your purchase.

Once an order has been submitted, we cannot guarantee that it can be stopped, modified, or cancelled.

6. Refused or Undeliverable Packages

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If a package is refused, returned, or becomes undeliverable because of an incorrect or incomplete address provided by the customer, the order will not automatically qualify for a refund or cancellation.

Any resolution will be handled according to the circumstances of the order and applicable law.

7. Product Inspection

Customers are encouraged to inspect their order promptly after delivery.

If you believe that your order is damaged, defective, incorrect, or materially different from what was ordered, contact us promptly with the relevant order information and supporting photographs or videos.

8. Customer Responsibility

Before completing a purchase, customers are responsible for reviewing:

  • Product description
  • Product specifications
  • Size and dimensions
  • Color and style
  • Quantity
  • Shipping information
  • Order details

Because all sales are final, customers should make sure that the selected product is suitable for their needs before placing an order.

9. Legal Rights

This policy does not limit or exclude any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Where applicable law requires a remedy for a defective, damaged, unsafe, or incorrectly supplied product, those legal rights will continue to apply.

10. Contact Us

If you have questions about this Return & Refund Policy or believe you received a damaged, defective, incorrect, or materially different product, please contact us:

NYC Canal Street Finds
Email: joydaily1@gmail.com
Phone: +1 201-966-7936
Business Address: 327 71st St apt 1G, Guttenberg NJ 07093, United States
Website: nyccanalstreetfinds.com

Please include your order number and relevant details when contacting us about an order.